What are cookies?
Any type of data storage and retrieval device used on the terminal equipment (e.g., a computer, mobile phone, or tablet) of a user to store information and retrieve information already stored.
The term cookies here should be understood in the broad sense, including other similar technologies such as local shared objects or flash cookies, web beacons, bugs, etc., as well as the use of fingerprinting techniques, i.e., techniques for taking the digital fingerprint of the device.
What are cookies used for?
We use first-party and third-party cookies for various purposes, such as recognizing you as a customer, obtaining information about your purchased products or interests, making measurements and usage statistics, personalizing the content shown to you, or improving the products or services we offer.
The specific purposes of each cookie can be seen in the cookie list when accessing the Configuration Panel.
Types of cookies
These are the ones that allow the user to navigate through a website, platform, or application and use the different options or services that exist, including those used by the editor to enable the management and operation of the website and enable its functions and services, such as controlling data traffic and communication, identifying the session, determining the content language, accessing restricted areas, remembering the elements in an order, processing an order, managing payments, controlling fraud related to service security, registering or participating in an event, counting visits for software license billing purposes, using security elements during navigation, storing content for video or sound dissemination, enabling dynamic content (e.g., loading animation of text or image), or sharing content through social networks.
These are the ones that allow remembering information so that the user accesses the service with certain features that can differentiate their experience from other users, such as products that may be of interest, the content of the service based on the type of browser used to access the service, or the region from which the service is accessed, etc.
These are the ones that allow the responsible party to track and analyze user behavior on the linked websites, including measuring the impact of advertisements. The information collected through these cookies is used to measure the activity of websites, applications, or platforms, with the aim of introducing improvements based on the analysis of user data usage.
These are the ones that store information about user behavior obtained through continuous observation of their browsing habits, allowing the development of a specific profile to show advertising on other websites and apps outside of BBVA channels based on the same.
Consent
We inform you that we will only use cookies on your device if you have given your consent through the access banner and the configuration enabled through the Configuration Panel.
This is except in cases where cookies are necessary for browsing on the terminal device and/or to provide the service requested by the user (technical cookies). Technical cookies are exempt from the compliance with the obligations established in Article 22 of the LSSI regarding information and consent (see definition of technical cookies).
Revoke Consent
The user may modify or revoke their consent at any time by configuring the options in the Configuration Panel. The user has permanent access to the Configuration Panel through the link at the beginning of this Cookies Policy.
However, even though we will keep the user’s selection for a maximum of 24 months, we will periodically request the update of your consent. Also, if after obtaining your consent there is a change in cookies, their use purposes, or third parties, we will request your consent again.
For third-party cookies, please note that the revocation procedures are managed and controlled exclusively by each provider. To delete them, you can do so from the browser options or from the system provided by the third party itself. Check the links we provide for this in the Configuration Panel.
In any case, the user may, at any time, allow, block, or delete cookies as well as delete their browsing data (including cookies) from the browser installed on their terminal. Check the options and instructions provided by your browser for this.
Deactivating all cookies does not prevent navigation through the service.
Personal Data Protection
Some cookies may involve the processing of personal data, i.e., when the user is identified by a name or email address that identifies them (e.g., being a registered user), through the IP address, or when unique identifiers are used to distinguish one user from another and perform individualized tracking (e.g., advertising ID).
To learn about the processing of personal data, please consult our Privacy Policy here.
Changes to the Cookies Policy
This Cookies Policy may be modified as required by applicable legislation at any time or if there are changes in the types of cookies used.
Last version: September 2024.